Stuzo helps Convenience & Fuel Retailers Know and Activate more customers and data in real-time, leading to more visits, more gallons, and bigger baskets.
Supported syncing
| Type | Description | Supported Sync Modes |
|---|---|---|
| Segments | Sync data from any source to PAR Retail segments | Add, Remove |
| Events | Sync data from any source to track loyalty points in PAR Retail | Insert |
For more information about sync modes, refer to the sync modes docs.
Connect to PAR Retail Open Commerce
Go to the Destinations overview page and click the Add destination button. Select PAR Retail Open Commerce and click Continue. You can then authenticate Hightouch to PAR Retail Open Commerce.
Enter the following fields into Hightouch:
- API key: Assigned by Open Commerce and used to identify the communicating application
- Client ID: Shared by Open Commerce and used to generate an auth token
- Client secret: Shared by Open Commerce and used to generate an auth token
Sync configuration
Once you've set up your PAR Retail Open Commerce destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the PAR Retail Open Commerce destination you want to sync to.
Syncing segments
Sync data from any source to PAR Retail Open Commerce segments
Record matching
To match rows from your model to segments in PAR Retail Open Commerce, you need to select the model column that contains values that match the Membership UUID field. Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync segment fields via field mapping. You can map data from any of your model columns to the default segment fields. Ensure your model's columns have the same data types as the fields you want to sync to.
Split retries
PAR Retail Open Commerce counts all segments in a batch as rejected if the request contains a single invalid segment. To pinpoint which segments are getting rejected with which errors and reduce the number of valid segments that get retried, you can enable split retries.
Syncing events
Sync data from any source to track loyalty points in PAR Retail Open Commerce
Record matching
You can match rows from your model to events in PAR Retail Open Commerce on any column in your model and any field in PAR Retail Open Commerce. Ensure the data types of the model column and PAR Retail Open Commerce field you select match. Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync event properties via field mapping.
Tips and troubleshooting
Common errors
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Live debugger
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Sync alerts
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.