Contentstack is a modern, headless CMS built for teams that want to ship content faster everywhere. Plug in any front-end and use real-time collaboration and workflow automation to keep content fresh and consistent across all platforms.
View Contentstack's documentation.
Supported syncing
| Type | Description | Supported Sync Modes | API Reference |
|---|---|---|---|
| Users | Sync data from any source to Contentstack users | Update | Users docs |
For more information about sync modes, refer to the sync modes docs.
Connect to Contentstack
Go to the Destinations overview page and click the Add destination button. Select Contentstack and click Continue. You can then authenticate Hightouch to Contentstack using a Data Activation Layer (DAL) access token.
Create a Data Activation Layer access token
- From your Contentstack account, create a new Data Activation Layer (DAL).
- Access your DAL through Data and Insights, and under Account and Access Tokens, create a new access token. For token roles, select Data Manager under Custom Roles and generate your token.
If you set an expiration for your access token, ensure that your access token has not expired if you notice syncs failing due to authorization issues.
Sync configuration
Once you've set up your Contentstack destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Contentstack destination you want to sync to.
Syncing users
Sync data from any source to Contentstack users.
Record matching
To match rows from your model to users in Contentstack, you need to select a model column and corresponding Contentstack field. You can match on any of the following Contentstack fields:
- External ID
- Hashed email
Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync user attributes via field mapping. You can map data from any of your model columns to default and custom attributes that are defined in Contentstack. Ensure your model's columns have the same data types as the fields you want to sync to.
Adding users to audiences
Contentstack allows you to pass a list of audience IDs to External Audiences for users to add them to audiences. The user will be added to every audience that is included in the list passed in. The unique IDs of audiences can be found under Personalize > Select a personalize project > Audiences.
Tips and troubleshooting
Common errors
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Live debugger
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Sync alerts
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.